Track your order
Your tracking link lives in your shipping confirmation email. Here is how to find it, and what to do if something does not look right.
Check your email
Your shipping confirmation email holds the tracking number and a link to the carrier. It is sent the moment your parcel leaves the warehouse.
Open the tracking link
The link takes you straight to the carrier so you can see where your parcel is and when it is due to arrive.
Still not sure?
Send us your order number and we will chase it up with the carrier and come back to you.
Ordered with an account?
Sign in to see every order you have placed and its tracking in one place. If you checked out as a guest, use the link in your confirmation email instead.
Tracking can take up to 24 hours to start moving after a parcel is collected. If your order has more than one item, parcels may arrive on different days.